
Bonolo Seloe
Hello
I'm
Financial Management graduate with substantial experience in customer care and contact
center operations. Proven ability to analyze financial needs, and
provide high-quality solutions.

Get to know me.
Dive into the detail. Check out my journey so far.
Holy Trinity Secondary School
NSC. National Senior Certificate | 2016
Subject
Setswana Home Language
71.00 %
English (FAL)
57.00 %
Mathematical Literacy
58.00 %
Life Orientation
84.00 %
Accounting
62.00 %
Business Studies
83.00 %
Economics
70.00 %
Subject
Mark %
Subject
Mark %
School Cultural.
Embracing the finer things.
Cultural Area 1
Level achieved 1
Description sport 1
Cultural Area 2
Level achieved 2
Description sport 2
School Sport.
Putting runs on the board.
Sport 1
Level achieved 1
Description sport 1
Sport 2
Level achieved 2
Description sport 2
School Outreach.
Not applicable for this candidate.
Outreach Area 1
Description outreach 1
Outreach Area 2
Description outreach 2
School Awards.
Not applicable for this candidate.
Award 1
Description award 1
Award 2
Description award 2
Other Things to Note.
Not applicable for this candidate.
Description award 2
School Leadership.
Not applicable for this candidate.
Leadership 1
Award achieved 1
Description leadership 1
Leadership 2
Description leadership 2
Award achieved 2
Work Experience.
Entering the working world.
Contact Center Agent
Customer Rep
Fairsure
2024-8-26 - Present
• Overseeing a diverse range of client interactions, including
transaction processing and issue resolution, with a focus on
maintaining high satisfaction levels.
• Conducting data entry and generated reports to monitor performance
metrics and identify areas for improvement.
• Exceeding performance targets in customer satisfaction, maintaining
a consistent rating of 100% in resolving customer queries.
• Delivering high-quality financial advice and services, contributing to
profit growth through client retention and acquisition.
• Actively supported administrative duties, including updating and
reporting on client data, ensuring compliance with relevant
governance and policy requirements
Spelete Clothing Brand
2021-5-12 - 2022-7-14
*Managed a high volume of customer inquiries, providing accurate and to resolve issues effectively.
*Maintained a friendly and professional demeanor while resolving clients
concerns.
*Collaborated with team members to ensure efficient branch flow and minimize.
* Proficiently assisted clients with the online self- service channel.
* Consistently met and exceed monthly service and sales target
Courses Completed.
Not applicable for this candidate.
Course Name 3
Course Name 2
Course Name 1
Course Provider
Date Completed
Course Provider
Date Completed
Course Provider
Date Completed
Mark
Description
Mark
Description
Mark
Description
Entrepreneurial Pursuits.
Not applicable for this candidate.
Company Name
Industry
Date
Description
Languages.
Not applicable for this candidate.
Language 1
Proficiency 1
Language 2
Proficiency 2
Language 3
Proficiency 3
Skills.
Not applicable for this candidate.
Skill 1
Proficiency 1
Skill 2
Proficiency 2
Skill 3
Proficiency 3
Other Things to Note.
Not applicable for this candidate.
Description
University Academic.
Undergraduate Degree
Other
Advanced Diploma In Financial Managment
Academic Average: 60.00%
Graduation Date: 2023-4-13
Award Info Undergraduate
Postgraduate Degree
Other
National Diploma Accounting
Academic Average: 60.00%
Graduation Date: 2021-6-13
Award Info Postgraduate
Masters Degree
Masters University
Masters Degree Name
Mark %
Graduation Date
Award Info Masters
University Cultural.
Not applicable for this candidate.
Cultural Area 1
Level achieved 1
Description sport 1
Cultural Area 2
Level achieved 2
Description sport 2
University Sport.
Not applicable for this candidate.
Sport 1
Level achieved 1
Description sport 1
Sport 2
Level achieved 2
Description sport 2
University Outreach.
Not applicable for this candidate.
Outreach Area 1
Outreach Area 2
Description outreach 1
Description outreach 2
University Awards.
Not applicable for this candidate.
Award 1
Award 2
Description award 1
Description award 2
Other Things to Note.
Not applicable for this candidate.
Description other
University Leadership.
Taking Charge.
Leadership 1
Description leadership 1
Award achieved 1
Leadership 2
Award achieved 2
Description leadership 2
Documents.
Need some more info? Feel free to download my documents below.
Matric
Certificate.
University
Transcript.
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