Streamlined billing operations through diligent verification of
pre and post billings, enhancing system automation and
financial reporting accuracy.
• Processed waivers and refunds with precision, maintaining
financial integrity through accurate adjustments.
• Drove consistent revenue flow by efficiently managing
monthly and annual billing cycles.
• Enhanced financial tracking and transparency by producing
meticulous receipt and payment schedules.
• Ensured billing accuracy and elevated client satisfaction by
creating precise invoices and premium statements.
• Contributed to customer loyalty by authorizing and managing
cashback transactions.
• Protected policyholder interests and secured company
revenue by overseeing policy lapse and reinstatement
procedures.
• Strengthened financial controls by identifying and correcting
miscalculations and discrepancies.
• Promoted fiscal responsibility through comprehensive
account reconciliations and detailed variance analysis.